Frequently Asked Questions

What payment methods do you accept?

We currently offer secure payment options available at checkout. Payment methods may vary depending on your location.

Do you offer cash on delivery?

Yes, cash on delivery may be available for eligible orders in Morocco.

How much is shipping?

We offer free shipping on orders over 300 MAD. Shipping fees for orders below this amount are calculated at checkout.

How long does delivery take?

Orders are normally processed as quickly as possible. Delivery times may vary depending on your location and the delivery service.

Can I track my order?

If tracking is available for your order, we will provide the necessary tracking information after your order has been shipped.

Can I return a product?

Yes. Please see our Refund and Returns Policy for information about eligible returns and the applicable conditions.

How can I contact customer service?

You can contact us at:

Email: customerservice@parapharmacieoriginal.ma

Phone: 0577789890

Our customer service hours are Monday – Saturday, 9:00 AM – 6:00 PM.